A question planner
Before you contact a supplier
Use these prompts on paper or in your own notes. There is no upload or submission on this page. Leave any unanswered question marked as unanswered.
Which item are you asking about?
Record the exact product name and the seller’s page URL. Ask whether the information refers to that specific item and its current version.
What information can the seller supply?
Ask for the current ingredient list, label, pack contents and responsible business details. Record what you actually receive and the date.
What supports the wording?
Copy the statement you want explained. Ask the seller to identify its source and explain which part of that source supports the statement.
What is the next step?
Ask about current availability, total price, delivery and returns. Keep an answer separate from an assumption or a planned launch.
Keep personal health details out of a general product enquiry. For a personal medical question, speak to an appropriate healthcare professional.